Privacy Policy

Who we are?


Famous Media d.o.o.
Tolstojeva 41, 21000 Split

 

  1. We are pleased that you are using our app and thank you for your interest! Protecting your privacy while using our app is important to us. Please note the following information on how we handle your data.

Responsible is Famous Media d.o.o. Tolstojeva 41, 21000 Split

  1. Data collection when visiting our website

If you only use our website for information, i.e., do not register or otherwise transmit information to us, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website:

Our visited website Date and time of access Quantity of data sent in bytes Source/reference from which you came to the page Browser used Operating system used IP address used (possibly in anonymous form)

Processing is based on Art. 6 para. 1 lit.f GDPR based on our legitimate interest in improving the stability and functionality of our website. Data is not passed on or used for other purposes. However, we reserve the right to retrospectively check the server log files if there are specific indications of illegal use.

  1. Cookies

To make your visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted at the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data and IP address values on an individual basis. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can find the duration of the respective cookie storage in the overview of the cookie settings in your web browser.

In some cases, cookies are used to simplify the ordering process by saving settings (e.g., remembering the content of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies we use, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the execution of the contract, in accordance with Art. 6 para. 1 lit. or in accordance with Art. 6 para. 1 lit.f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.

Please note that you can set your browser to inform you about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for each browser under the following links:

Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences Chrome: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en Safari: https://support.apple.com/en-us/guide/safari/sfri11471/mac Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Please note that if you do not accept cookies, the functionality of our website may be limited.

  1. Contact

When you contact us (e.g., via the contact form or email), personal data is collected. The data that is collected when using a contact form can be found in the respective contact form. This data is used and stored exclusively for the purpose of answering your request or for contacting you and the associated technical administration. The legal basis for processing this data is our legitimate interest in answering your request in accordance with Art. 6 para. 1 lit.f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after your request has been processed. This is the case when it can be inferred from the circumstances that the matter in question has been finally clarified and provided that there are no legal retention obligations.

  1. Data processing when opening a customer account and during contract processing According to Art. 6 para. 1 lit. b) DSGVO, personal data is still collected and processed if you provide it to us for the execution of a contract or when opening a customer account. The data that is collected can be seen from the respective input forms. Deletion of your customer account is possible at any time and can be done by sending a message to the above-mentioned address of the responsible person. We store and use the data you provide us for the execution of the contract. After the complete processing of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial retention periods and deleted after these periods, unless you have expressly consented to further use of your data or a legally permitted further use of data has been reserved by our site, about which we will inform you accordingly below.

  2. Use of your data for direct mail

Subscription to our e-mail newsletter

If you subscribe to our e-mail newsletter, we will send you regular information about our offers. Your e-mail address is the only mandatory information for sending the newsletter. The provision of further data is voluntary and is used to address you personally. We use the so-called double opt-in procedure for sending the newsletter. This means that we will not send you an e-mail newsletter until you have expressly confirmed that you consent to the sending of the newsletter. We will then send you a confirmation e-mail asking you to confirm that you wish to receive future newsletters by clicking on an appropriate link.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR. When you register for the newsletter, we save your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later point in time. The data collected by us when registering for the newsletter will be used exclusively for the purpose of advertising by means of the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a message to the responsible person mentioned above. After your cancellation, your e-mail address will immediately be deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or unless we reserve the right to use your data for other purposes that are legally permitted and about which we inform you in this declaration.

  1. Data processing for order processing

7.1 To process your order, we work together with the following service provider(s), which support us in whole or in part in the execution of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

The personal data collected by us will be passed on to the transport company commissioned with the delivery within the scope of contract processing, insofar as this is necessary for the delivery of the goods. We will pass on your payment data to the commissioned credit institution within the framework of payment processing, if this is necessary for payment processing. If payment service providers are used, we will explicitly inform you of this below. The legal basis for the transfer of data is Art. 6 para. 1 lit. b GDPR.

7.2 Passing on personal data to shipping service providers

  • DHL If delivery of goods takes place by the transport service provider DHL (Deutsche Post AG, Charles-de-Gaulle-Strasse 20, 53113 Bonn), we will only pass on your e-mail address to DHL in accordance with Art. 6 para. 1 lit. a GDPR prior to delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided that you have given your explicit consent during the ordering process. Otherwise, only the name of the recipient and the delivery address will be passed on to DHL for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR. The data will only be passed on if this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with DHL or the delivery announcement is not possible.

The consent can be revoked at any time with effect for the future vis-à-vis the above-mentioned responsible person or vis-à-vis the transport service provider DHL.

7.3 Use of payment service providers (payment services)

  • Klarna If you choose a payment method from the payment service provider Klarna (Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden), the payment will be processed by Klarna. Your personal data will be passed on to Klarna in accordance with the applicable data protection regulations and as specified in Klarna's data protection regulations.

  • Stripe If you choose a payment method from the payment service provider Stripe (Stripe Payments Europe Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland), the payment will be processed by Stripe. Your personal data will be passed on to Stripe in accordance with the applicable data protection regulations and as specified in Stripe's data protection regulations.

7.4 Use of Social Media: Videos

Use of Youtube videos

This website uses the Youtube embedding function to display and play videos from the provider "Youtube", which belongs to Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

The extended data protection mode is used here, which, according to the provider, does not start storing user information until the video(s) is/are played. If the playback of embedded Youtube videos is started, the provider "Youtube" uses cookies to collect information about user behavior. According to information from "Youtube", these serve, among other things, to collect video statistics, improve user-friendliness, and prevent abusive practices.

If you are logged in to Google, your information will be directly associated with your account when you click on a video. If you do not want your profile to be associated with Youtube, you must log out before activating the button. Google saves your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation is carried out in particular in accordance with Art. 6 para. 1 lit.f GDPR on the basis of Google's legitimate interests in the display of personalized advertising, market research, and/or demand-oriented design of its website. You have the right to object to the creation of these user profiles, and you must contact Youtube to exercise this right.

Regardless of whether the embedded video is played back, a connection to the Google network "double click" is established when visiting this website. This may trigger further data processing beyond our control.

Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield," which guarantees compliance with the data protection level applicable in the EU.

Further information on data protection at "Youtube" can be found in the provider's data protection statement at: https://www.google.de/intl/de/policies/privacy

To the extent required by law, we have obtained your consent to the processing of your data as described above in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future. To exercise your revocation, deactivate this service in the "Cookie Consent Tool" provided on the website.

  1. Integration of the Trusted Shops Trustbadge

The Trusted Shops Trustbadge is integrated on this website to display our Trusted Shops seal of approval and to offer Trusted Shops membership to buyers after placing an order.

This serves the protection of our legitimate interests in an optimal marketing of our offer, which prevail in the context of a balancing of interests. The Trustbadge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.

When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. Individual access data are stored in a security database for the analysis of security problems. The log files are automatically deleted 90 days after creation at the latest.

Further personal data will be transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or if you have already registered for use. The contractual agreement between you and Trusted Shops applies. For this purpose, personal data is automatically collected from the order data. Whether you, as a buyer, are already registered for product use is automatically checked against a neutral parameter derived from your e-mail address. The e-mail address is converted into this hash value, which is not retained by Trusted Shops before it is transmitted. After checking for a match, the parameter is deleted automatically.

This is necessary for the fulfillment of our and Trusted Shops' overwhelmingly legitimate interests in the provision of the buyer protection linked to the specific order and the transaction rating services in accordance with Art. 6 para. 1 lit. f GDPR. Further details, including your right to object, can be found in the Trusted Shops Privacy Policy linked above and in the Trustbadge.

  1. Contact possibilities and your rights

art. 15 GDPR, you have the right to request information about your personal data processed by us to the extent described therein.

  • to request the correction of incorrect or complete personal data stored by us without delay (Art. 16 GDPR).

  • to request the deletion of your personal data stored by us (Art. 17 GDPR), unless further processing is required

    • to exercise the right to freedom of expression and information;
    • for compliance with a legal obligation;
    • for reasons of public interest or
    • for the establishment, exercise or defense of legal claims.
  • to demand the restriction of the processing of your personal data (Art. 18 GDPR), insofar as

    • the accuracy of the data is disputed by you;
    • the processing is unlawful, but you reject its deletion;
    • we no longer need the data, but you need it for the establishment, exercise or defense of legal claims, or
    • you have filed an objection to the processing in accordance with Art. 21 GDPR.
  • to receive your personal data, which you have provided to us, in a structured, common, and machine-readable format or to request the transfer to another responsible person (Art. 20 GDPR).

  • to revoke your consent given to us at any time (Art. 7 para. 3 GDPR). As a result, we are not allowed to continue the data processing based on this consent in the future.

  • to complain to a supervisory authority pursuant to Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters.

You have the right to object to the processing of your personal data for reasons arising from your particular situation, which is carried out on the basis of Art. 6 para. 1 lit. e or f GDPR; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this data protection declaration. If you file an objection, we will no longer process your personal data concerned unless we can prove compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims (objection according to Art. 21 para. 1 GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is connected with such direct marketing. If you object, your personal data will then no longer be used for direct marketing purposes (objection according to Art. 21 para. 2 GDPR).

  1. Duration of storage of personal data

The duration of the storage of personal data is determined by the respective legal retention period (e.g., commercial and tax retention periods). After the end of the period, the corresponding data is routinely deleted, provided that it is no longer required for the fulfillment or initiation of the contract and/or there is no longer any legitimate interest on our part in the further storage.

  1. Existence of automated decision-making

As a responsible company, we do not use automated decision-making or profiling.

  1. Data security

We use the popular SSL (Secure Socket Layer) method within the site visit in connection with the highest encryption level supported by your browser. As a rule, this is a 256-bit encryption. If your browser does not support 256-bit encryption, we resort to 128-bit v3 technology instead. Whether a single page of our website is transmitted in encrypted form is indicated by the closed display of the key or lock symbol in the lower status bar of your browser.

We also use suitable technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

  1. Up-to-dateness and amendment of this data protection declaration

This data protection declaration is currently valid and has the status as of May 2021.

Due to the further development of our website and offers above or below the respective product description in the online shop.

If you have given us your express consent to do so, by activating a corresponding checkbox or button during or after the ordering process, we will send your e-mail address to the selected evaluation platform. In this case, the sending of the evaluation reminder is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR. Consent can be revoked at any time with effect for the future.

You can also rate your purchase by sending an e-mail to the contact option described above.

As a responsible person, we use Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany, to display our Trusted Shops seal of approval and the collected evaluations as well as the offer of Trusted Shops products to buyers after an order.

This serves the protection of our predominantly legitimate interests in the optimal marketing of our offer, which outweigh our interests in the context of a balancing of interests. The Trustbadge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.

When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. Individual access data are stored in a security database for the analysis of security problems. The log files are automatically deleted 90 days after creation at the latest.

Further personal data will be transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or if you have already registered for use. The contractual agreement between you and Trusted Shops applies. For this purpose, personal data is automatically collected from the order data. Whether you, as a buyer, are already registered for product use is automatically checked against a neutral parameter derived from your e-mail address. The e-mail address is converted into this hash value, which is not retained by Trusted

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